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Frequently Asked Questions
If talking to a real-life human is more your thing, you can reach our Customer Happiness Team.
Sponsorship Program
COLDEST INFLUENCERS: FREQUENTLY ASKED QUESTIONS & ANSWERS PORTAL Before starting, make sure you know the ins and outs of promoting The Coldest Water. We’ve included these details in your welcome kit as well.
Warranty
Learn more Lifetime Warranty over manufacturer defects on all bottles
Ordering
Shipping, Returns & Exchanges
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.