We want to get you your THE COLDEST WATER® as soon as possible. That’s why we make every effort to process your order quickly so you can put your COLDEST GEAR to good use sooner. COLDEST offers free USPS shipping* on orders $125 and up before tax. (P

<h2 id="isPasted" style="box-sizing: inherit; margin: 0px 0px 1.25rem; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-weight: 700; font-stretch: inherit; font-size: 34px; line-height: 1.2; font-family: Cabin, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; color: rgb(23, 23, 23); letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Shipping Policy</h2><div style="box-sizing: inherit; margin: 0px 0px 1em; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-weight: 400; font-stretch: inherit; font-size: 17px; line-height: inherit; font-family: Verdana, Geneva, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; color: rgb(23, 23, 23); letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p style="box-sizing: inherit; margin: 0px 0px 1em; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;">We want to get you your THE COLDEST WATER&#xAE; as soon as possible. That&#x2019;s why we make every effort to process your order quickly so you can put your COLDEST GEAR to good use sooner.</p><p style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;">COLDEST offers free USPS shipping* on orders $125 and up before tax. (Promotional shipping subject to change.) Valid in the contiguous United States only, excludes Alaska and Hawaii.</p></div><div style="box-sizing: inherit; margin: 0px 0px 1em; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-weight: 400; font-stretch: inherit; font-size: 1.35em; line-height: 1.6; font-family: Verdana, Geneva, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; color: rgb(23, 23, 23); letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;"><strong style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: 700; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline;">SHIPPING OPTIONS &amp; RATES</strong></p></div><div style="box-sizing: inherit; margin: 0px 0px 1em; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-weight: 400; font-stretch: inherit; font-size: 17px; line-height: inherit; font-family: Verdana, Geneva, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; color: rgb(23, 23, 23); letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;">We&#x2019;ve made every effort to get your orders processed and shipped faster. 2-Day and Overnight orders should be placed by 10:00 AM CT for quickest delivery. Expedited orders placed after 10:00 AM CT will require an additional day for processing. All &#x201C;Delivery by&#x201D; dates are estimates and not guaranteed. All services are provided by USPS. Shipping services and rates are subject to change without prior notice. USPS expedited options may not be available in all areas.</p></div><div style="box-sizing: inherit; margin: 0px 0px 1em; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-weight: 400; font-stretch: inherit; font-size: 1.35em; line-height: 1.6; font-family: Verdana, Geneva, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; color: rgb(23, 23, 23); letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;"><strong style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: 700; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline;">SHIPPING HOLIDAYS</strong></p></div><div style="box-sizing: inherit; margin: 0px 0px 1em; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-weight: 400; font-stretch: inherit; font-size: 17px; line-height: inherit; font-family: Verdana, Geneva, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; color: rgb(23, 23, 23); letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;"><strong style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: 700; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline;">THE COLDEST WATER</strong> and <strong style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: 700; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline;">USPS</strong>, UPS, DHL, FEDEX, will not be shipping or delivering on the following dates. Please note shipping estimates will begin the following business day.</p></div><div style="box-sizing: inherit; margin: 0px 0px 1em; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-weight: 400; font-stretch: inherit; font-size: 17px; line-height: inherit; font-family: Verdana, Geneva, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; color: rgb(23, 23, 23); letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><ul style="box-sizing: inherit; margin: 1em; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 17px; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; list-style: none; margin-inline-start: 2em;"><li style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; list-style: outside disc;">New Year&#x2019;s Day: January 1</li><li style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; list-style: outside disc;">Easter: April 20-22</li><li style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; list-style: outside disc;">Memorial Day: May 27</li><li style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; list-style: outside disc;">Independence Day: July 4</li><li style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; list-style: outside disc;">Labor Day: September 2</li><li style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; list-style: outside disc;">Thanksgiving : November 28</li><li style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; list-style: outside disc;">Christmas: December 24-25</li><li style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; list-style: outside disc;">New Year&#x2019;s Eve: December 30-31</li></ul></div><div style="box-sizing: inherit; margin: 0px 0px 1em; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-weight: 400; font-stretch: inherit; font-size: 1.35em; line-height: 1.6; font-family: Verdana, Geneva, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; color: rgb(23, 23, 23); letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;"><strong style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: 700; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline;">CONTIGUOUS UNITED STATES</strong></p></div><div style="box-sizing: inherit; margin: 0px 0px 1em; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-weight: 400; font-stretch: inherit; font-size: 17px; line-height: inherit; font-family: Verdana, Geneva, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; color: rgb(23, 23, 23); letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;">THE COLDEST WATER uses USPS service on all shipments within the contiguous United States unless otherwise noted or the customer selects an expedited option. Please allow 1&#x2013;7 business days for processing and an additional 1&#x2013;4 business days for your order to arrive based on your location and the products ordered. Look for a shipment tracking number via email when your order has been processed.</p></div><div style="box-sizing: inherit; margin: 0px 0px 1em; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-weight: 400; font-stretch: inherit; font-size: 1.35em; line-height: 1.6; font-family: Verdana, Geneva, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; color: rgb(23, 23, 23); letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;"><strong style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: 700; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline;">ALASKA AND HAWAII</strong></p></div><div style="box-sizing: inherit; margin: 0px 0px 1em; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-weight: 400; font-stretch: inherit; font-size: 17px; line-height: inherit; font-family: Verdana, Geneva, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; color: rgb(23, 23, 23); letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p style="box-sizing: inherit; margin: 0px 0px 1em; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;">All shipments to Alaska or Hawaii will be shipped via USPS and may incur an additional shipping charge based on the weight or insured value of the package. If that happens, we&#x2019;ll inform you of the new shipping charge before processing your order. Due to the distance, shipments will take at least 5 business days to arrive. Look for a shipment tracking number via email when your order has been processed.</p><p style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;">Promotional shipping (e.g., free shipping) is only applied to orders shipped within the contiguous United States and does not apply to Hawaii or Alaska.</p></div><div style="box-sizing: inherit; margin: 0px 0px 1em; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-weight: 400; font-stretch: inherit; font-size: 1.35em; line-height: 1.6; font-family: Verdana, Geneva, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; color: rgb(23, 23, 23); letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;"><strong style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: 700; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline;">INTERNATIONAL SHIPPING</strong></p></div><div style="box-sizing: inherit; margin: 0px 0px 1em; padding: 0px; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-weight: 400; font-stretch: inherit; font-size: 17px; line-height: inherit; font-family: Verdana, Geneva, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; color: rgb(23, 23, 23); letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p style="box-sizing: inherit; margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;">THE COLDEST WATER ships internationally to select countries through our partnership with USPS. Free Shipping does not apply to International orders. Promo codes for free shipping can not be applied.</p></div>

What is the shipping policy?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

<p><span id="isPasted" style="color: rgba(23, 23, 23, 0.75); font-family: Verdana, Geneva, sans-serif; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.</span> </p>

Do you ship overseas?

Still Have Questions? Send an email or Live chat to our customer experience team!

Private Policy

Group Custom Engraving

Returns

COLDEST

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Shipping, Returns & Exchanges

Frequently Asked Questions

Stay hydrated with Coldest Handle Bottle

How to Clean Your Water Bottles

Hi, I wanted to know to personalize a cup does it have to be US alphabet?

Water Bottle

*Pre-order Transparent Disclaimer:

Pre-Order Disclaimer & Cancellations

Coldest Products

What payment options are available?

Didn't receive an order confirmation email after checking out?

Checkout

Can I use multiple discount codes?

Where do I enter my discount code?

Are there exclusions to discount codes?

Coupon & Gift Cards

Payment

Shipping Updates & FAQ

Returns & exchanges

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Pre-Order

Do you ship internationally?

International Shipping

Shipping

Loyalty program

How to Join the Coldest VIP!

Do my VIP rewards or discount codes expire?

Rewards

Our story

Company

Do you have any tips on how to promote?

Do I get a personal promo-code to give to my following?

How do I change my paypal address?

Is there an age requirement so be Sponsored?

Disclosures 101 for Influencers - FTC Guidance

Ambassador

Can I use Linktree for my referral link?

Can I Use my referral Link to direct traffic to other pages and not just to COLDEST.com?

How many days it will take to deliver my Coldest Bottle?

Does the bottle need to be in the entire video?

Can I have other sponsorship at the same time?

Do I need to mention the bottle?

After someone goes through my referral link, how long will it be between click and conversion to receive commission?

Can you use multiple gift cards at checkout?

Can I use the bottle for other beverages?

How long can you use my video?

Can I post on other platforms using my other social media accounts?

How can I follow-up my payment?

Can I use the bottle for hot beverages?

So, are you going to send me gallons of cold water?

Can I just continue posting after the 7 videos and earn the flat fee salary again?

What are the products included in the sponsorship?

When can you ship outside United States?

Do you have a number/direct line so we can talk through the call?

Is there a minimum age to be Sponsored?

Can I have other sponsorship at the same time? copy

Sponsorship Program

Coldest Shopping Guarantee

Why is my order not returnable?

Warranty

What size should I buy?

Can I cancel my order?

Ordering

Access To Our Mobile App

Coldest Mobile App

What should I do if I received an without Engrave order?

How do I request a replacement for a damaged or defective product?

What should I do if my order is delayed and I haven't yet received it?

Can I return a product and how?

How can I be notified about product restocks?

Can I cancel my subcription or regular orders?

What can I do if my Coldest bottle’s flip top is having issues or if the water bottle makes a noise when drinking?

Replacement Flip Top Lid

Manufecture Defects Items

Do you offer replacements or refunds if a package is not received?

When will out-of-stock items be available?

How can I cancel my order?

What do I do if I receive a damaged item?

How can I register my product for a warranty?

What is the status of my order that includes pre-order items?

What happens if I receive the wrong item?

What should I do if I forgot to apply a discount code to my order?

How long does it take for an order to ship?

Do Coldest products work with accessories like sports bottle handles?

How do I fix a chipped or damaged part of my Coldest product?

What should I do if I'm having trouble drinking from the bottle with the straw cap?