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What is the shipping policy?Updated 7 months ago

Shipping Policy

We want to get you your THE COLDEST WATER® as soon as possible. That’s why we make every effort to process your order quickly so you can put your COLDEST GEAR to good use sooner.

COLDEST offers free USPS shipping* on orders $125 and up before tax. (Promotional shipping subject to change.) Valid in the contiguous United States only, excludes Alaska and Hawaii.

SHIPPING OPTIONS & RATES

We’ve made every effort to get your orders processed and shipped faster. 2-Day and Overnight orders should be placed by 10:00 AM CT for quickest delivery. Expedited orders placed after 10:00 AM CT will require an additional day for processing. All “Delivery by” dates are estimates and not guaranteed. All services are provided by USPS. Shipping services and rates are subject to change without prior notice. USPS expedited options may not be available in all areas.

SHIPPING HOLIDAYS

THE COLDEST WATER and USPS, UPS, DHL, FEDEX, will not be shipping or delivering on the following dates. Please note shipping estimates will begin the following business day.

  • New Year’s Day: January 1
  • Easter: April 20-22
  • Memorial Day: May 27
  • Independence Day: July 4
  • Labor Day: September 2
  • Thanksgiving : November 28
  • Christmas: December 24-25
  • New Year’s Eve: December 30-31

CONTIGUOUS UNITED STATES

THE COLDEST WATER uses USPS service on all shipments within the contiguous United States unless otherwise noted or the customer selects an expedited option. Please allow 1–7 business days for processing and an additional 1–4 business days for your order to arrive based on your location and the products ordered. Look for a shipment tracking number via email when your order has been processed.

ALASKA AND HAWAII

All shipments to Alaska or Hawaii will be shipped via USPS and may incur an additional shipping charge based on the weight or insured value of the package. If that happens, we’ll inform you of the new shipping charge before processing your order. Due to the distance, shipments will take at least 5 business days to arrive. Look for a shipment tracking number via email when your order has been processed.

Promotional shipping (e.g., free shipping) is only applied to orders shipped within the contiguous United States and does not apply to Hawaii or Alaska.

INTERNATIONAL SHIPPING

THE COLDEST WATER ships internationally to select countries through our partnership with USPS. Free Shipping does not apply to International orders. Promo codes for free shipping can not be applied.

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