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Hello there, Thank you for reaching us! We apologize for any inconvenience caused by order delays, which can happen for various reasons. If your order is delayed, please reach out to our support team with your order number and tracking details. We will coordinate with the carrier to update you on the status and resolve any delivery issues. If a product is out of stock, we may offer alternative color options or send a replacement shipment once the item is back in stock.&#xA0; Warmest Regards,Irene&#xA0;Coldie Support Team

Hello there,Thank you for reaching us!We apologize for any inconvenience caused by order delays, which can happen for various reasons. If your order is delayed, please reach out to our support team with your order number and tracking details. We will

What should I do if my order is delayed and I haven't yet received it?

Stay hydrated with Coldest Handle Bottle

How to Clean Your Water Bottles

Hi, I wanted to know to personalize a cup does it have to be US alphabet?

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Just joined, what do I do?

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Do I get sent a bottle?

Do I get a personal promo-code to give to my following?

How do I change my paypal address?

Are annual memberships refundable?

Can I get another bottle for free?

Are monthly memberships refundable?

I paid for a 3 month membership, but was charged more than I expected.

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Is there an age requirement so be Sponsored?

Disclosures 101 for Influencers - FTC Guidance

Ambassador

Can I choose the size & color of my bottle?

Can I use Linktree for my referral link?

Can I Use my referral Link to direct traffic to other pages and not just to COLDEST.com?

How many days it will take to deliver my Coldest Bottle?

Does the bottle need to be in the entire video?

Can I have other sponsorship at the same time?

Do I need to mention the bottle?

Do I have to complete the 7 posts within 1 month?”

After someone goes through my referral link, how long will it be between click and conversion to receive commission?

How will I receive my payment?

Can you use multiple gift cards at checkout?

Can I use the bottle for other beverages?

I don’t have PayPal. Can I use Cash App?

How long can you use my video?

Can I post on other platforms using my other social media accounts?

How can I follow-up my payment?

Can I use the bottle for hot beverages?

So, are you going to send me gallons of cold water?

When are you going to send me the payment before or after I completed the 7 posts?

Can I just continue posting after the 7 videos and earn the flat fee salary again?

What are the products included in the sponsorship?

When can you ship outside United States?

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Is there a minimum age to be Sponsored?

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What should I do if I received an without Engrave order?

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Can I cancel my subcription or regular orders?

What can I do if my Coldest bottle’s flip top is having issues or if the water bottle makes a noise when drinking?

Replacement Flip Top Lid

Manufecture Defects Items

What should I do if my order is delayed and I haven't yet received it?Updated 3 months ago