What should I do if I received an incomplete order?Updated 16 days ago
If you have received a shipment with missing items, please contact our support team with your order number. We deeply regret any inconvenience caused and will arrange a replacement immediately. Kindly confirm whether the existing address we have on file should be used for the replacement shipment or if there is a new address you wish to provide. Our support team is committed to resolving your issue promptly.