What should I do if I received a Coldest mug that seems to rust?Updated a month ago
Our products are intended to last, and rusting is certainly not expected. If you notice any rusting, especially in a short time frame, this could be a sign that the product is not up to our standard. Please initiate the return process through our Return Portal, and notify us once the package is with the carrier so that we can promptly arrange for a suitable replacement.
Regards,
Ray Hassan
Coldie Support Team