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For orders that include pre-ordered items, the entire order will ship together once the pre-ordered items are available. Customers will be notified via email when their order is shipped. <ul><li>Some orders ship together with pre-order</li><li>Sometimes pre-orders ship by themselves (not always!) </li></ul>

For orders that include pre-ordered items, the entire order will ship together once the pre-ordered items are available. Customers will be notified via email when their order is shipped.

What is the status of my order that includes pre-order items?

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Just joined, what do I do?

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Do you have any tips on how to promote?

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Do I get sent a bottle?

Do I get a personal promo-code to give to my following?

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Are annual memberships refundable?

Can I get another bottle for free?

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I paid for a 3 month membership, but was charged more than I expected.

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Is there an age requirement so be Sponsored?

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Can I choose the size & color of my bottle?

Can I use Linktree for my referral link?

Can I Use my referral Link to direct traffic to other pages and not just to COLDEST.com?

How many days it will take to deliver my Coldest Bottle?

Does the bottle need to be in the entire video?

Can I have other sponsorship at the same time?

Do I need to mention the bottle?

Do I have to complete the 7 posts within 1 month?”

After someone goes through my referral link, how long will it be between click and conversion to receive commission?

How will I receive my payment?

Can you use multiple gift cards at checkout?

Can I use the bottle for other beverages?

I don’t have PayPal. Can I use Cash App?

How long can you use my video?

Can I post on other platforms using my other social media accounts?

How can I follow-up my payment?

Can I use the bottle for hot beverages?

So, are you going to send me gallons of cold water?

When are you going to send me the payment before or after I completed the 7 posts?

Can I just continue posting after the 7 videos and earn the flat fee salary again?

What are the products included in the sponsorship?

When can you ship outside United States?

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Is there a minimum age to be Sponsored?

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What should I do if I received an without Engrave order?

How do I request a replacement for a damaged or defective product?

What should I do if my order is delayed and I haven't yet received it?

Can I return a product and how?

How can I be notified about product restocks?

Can I cancel my subcription or regular orders?

What can I do if my Coldest bottle’s flip top is having issues or if the water bottle makes a noise when drinking?

Replacement Flip Top Lid

Manufecture Defects Items

Do you offer replacements or refunds if a package is not received?

When will out-of-stock items be available?

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What happens if I receive the wrong item?

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How long does it take for an order to ship?

Do Coldest products work with accessories like sports bottle handles?

How do I fix a chipped or damaged part of my Coldest product?

What should I do if I'm having trouble drinking from the bottle with the straw cap?

What is the status of my order that includes pre-order items?Updated a month ago